ALMANTARA, I Putu Sugi; 						SUDARMA, Made; 						SWAMARDIKA, Ida Bagus Alit.
 Penilaian Tingkat Kepuasan Layanan Produk/Jasa dengan Metode Service Quality Model.
<strong>Jurnal Teknologi Elektro</strong>, [S.l.], v. 20, n. 2, p. 223-232, dec. 2021.
ISSN 2503-2372.
Tersedia pada: &lt;<a href="http://103.29.196.112/index.php/mite/article/view/72121" target="_new">http://103.29.196.112/index.php/mite/article/view/72121</a>&gt;. Tanggal Akses: 16 dec. 2025
doi: <a href="https://doi.org/10.24843/MITE.2021.v20i02.P06">https://doi.org/10.24843/MITE.2021.v20i02.P06</a>.