ANANDA, I Putu Satya Nitya; 						JATRA, I Made.
 PERAN KEPUASAN PELANGGAN DALAM MEMEDIASI KUALITAS PELAYANAN TERHADAP LOYALITAS PELANGGAN.
<strong>E-Jurnal Manajemen</strong>, [S.l.], v. 8, n. 11, p. 6782 - 6803, nov. 2019.
ISSN 2302-8912. Available at: &lt;<a href="http://103.29.196.112/index.php/manajemen/article/view/48633" target="_new">http://103.29.196.112/index.php/manajemen/article/view/48633</a>&gt;. Date accessed: 16 dec. 2025.
doi: <a href="https://doi.org/10.24843/EJMUNUD.2019.v08.i11.p20">https://doi.org/10.24843/EJMUNUD.2019.v08.i11.p20</a>.