Budi Martini, L.
(2013).
 RELATIONSHIP MARKETING, CUSTOMER SATISFACTION, CUSTOMER COMMITMENT DAN CUSTOMER LOYALTY  (STUDI PADA SEBUAH BANK NASIONAL DI DENPASAR).
<em>Buletin Studi Ekonomi, </em>.
Retrieved from <a href="http://103.29.196.112/index.php/bse/article/view/6154" target="_new">http://103.29.196.112/index.php/bse/article/view/6154</a>